On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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I have ordered toilet seats from My Tub Ltd on several occasions now and I have always found the service to be fast and reliable. The website is very user friendly and I am always kept up-to-date with emails. Thank you.
...Lisa Smith - Bircham Dyson Bell
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
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Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again
...Jenni Dent
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!
...DAVID BOWERMAN
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks.
...Ian Dixon
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My above order duly received and correct, with many thanks. Will no doubt be ordering online again sometime. Dave T..
...David Tourle
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME
...Ibis Shepherds Bush
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Thank you,excellent service and communication :
...Nick Forrester
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.
...Gordon Fullerton
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£
£34.32 
