I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
------------- -----------------
Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub ...Mr K. Chapman
|
Thank you for my delivery it arrived at Plumb base in Cardiff and has been picked up. Very fast and efficent service ...Wendy Moore
|
Very happy with service ...Stephen Spence
|
Excellent product, 100% happy THANK YOU
...paul john jacob
|
Great service from start to finish. A1 ...Brendan Queenan - QOD Construction Limited
|
Nice product, cracking price. Only slight complaint is that it took nearly a week to be given a delivery date. Would recommend though. ...David Townend
|
The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
|
Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette ...Jennette Bradbury
|
I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate. ...Anthony Downs
|
Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina. ...Frederik sJacob
|