the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Swift delivery as promised. Very helpful staff on chatline ...Mark Edgar - Lincolnstudentlets
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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good service and pricing ...stuart anthony royle - ess
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Ordered one day, delivered the next working day. Exactly as described as no picture of item available, fits perfectly and superb, courteous service from all staff involved. I put this down to good old Northern common sense. Well done My Tub and thank you. ...Joanne Elkington
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent! ...BDP
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Excellent service & quick delivery.
Best price on the Internet by far!!. ...Gary Rayner
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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