We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!
...Alex Docherty
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
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The online system was easy to use and the order came within 2 days - great service 😁
...J M Whittam
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
...ALAN RUSH
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Excellent service - thank you
...Dugald Macpherson
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Arrived as ordered very satisfied,also good customer helpline,happy to recommend.
...john evanson
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Nice service and good company to deal with
...jeffrey black
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Delivered promptly and at a very competitive price
...Chris Brownson Architect
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Again a brilliant service delivered on time kept informed throughout
...Peter Russell
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
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£
£27.58 
