Product received and fulfilled all expectations.
Excellent help and service all round.
...Ronald Elliott
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
...Martin Frain
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All good, Little slow in arriving, but the pandemic is slowing most things down!
...Ruaridh Macleod - Boiler Services Forfar
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi
...Tim Amery Limited
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
...Andrew OwenSmith
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!
...Veronica Launn
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement.
...Paul
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.
...terence arch
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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£
£521.68 
