What a great team of staff you have. Everyone I spoke to went out of their way to be helpful and they managed to supply the part I required even on 20th December!! I will recommend your Company to anyone and everyone I know who is needing the kind of items you supply. With many thanks and best wishes for a successful 2012. ...Pamela Cunningham
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy. ...Arthur Elliff
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This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
Thanks
Rob ...Rob Linden
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone. ...Paul Beck
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Excellent service.
Many thanks,
John. ...JOHN BOWERS
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Excellent service and received my parts in record time. Thanks. ...Robert Shaw Bruce
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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