MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service! ...Mary Henley
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much. ...Mr D Maycock
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Great service very happy with the item thank you. ...Mark edmonds
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...Peter Branney
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...Guy Greenwell
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Good helpful staff and very quick delivery...
Definitely recommend
Thanks again ...David Cooling
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Toilet seat and cover ordered, delivered and fitted within the week!!! ...Helen Coleman
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Checked deliverystock out of hours and still got a quick response. Spares were genuine and competetivly priced. 48 hours between ordering and delivery using standard P&P. Good service Thanks! Missus now off me back! ...ColinKelsall
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