I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services. ...John Hayes
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers ...Dave Harris
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Hi
We had a few problems with this order, it came a day late and there was only 50% of material. However this was due to your suppliers incorrect information. I look forward to the next time.
Regards
John Burgess. ...John Burgees
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Hi!
I received the order on the scheduled day
I am satisfied with the cooperation and courtesy
I believe, however, excessive shipping charge
The desktop version website is functional
Greetings
Dario ...dario bonacina
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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Item arrived promptly and as ordered. ...A C Fergusson
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Excellant service!! ...Karen Sykes
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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