i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall ...keithadamson
|
Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you. ...A C Shortland Webb
|
Great item at a great price, Delivery time could be improved. ...Roger Bushnell
|
Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
|
Delivery date changed a few times at short notice, but always kept informed. ...Robert larkin
|
Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
|
Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again. ...john epworth
|
These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery. ...Graham Wild
|
Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
...Carolyn Harrison
|
Easy to use website, speedy transaction, swift replies ...Debbie - Mains electrical
|