Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
...Timothy Hilliam
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Item received with thanks.
A very prompt service, many thanks.
...A D Weatherley
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I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks
...Jo Behari
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM
...Vincent Manahan
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you.
...David Jackson
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
...Agricel Lda.
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.
...Janet
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done.
...Boyd Coughlan Ltd
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£
£53.47 
