good service you kept us up to date with our delivery and you staff were very helpful l thanks
...margaret jones
|
I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you. ...John Carnall
|
First class service ...Brian Thomas Carter
|
Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
|
Excellent service very friendly staff ...Geoffrey Tobin
|
Prompt and efficient service and good value for money.
...R.Mundy
|
Excellent communication so i could keep my customer upto date ...dan morgan
|
A very helpful company, who were supportive and reliable. Good service! ...Electrician
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
excellent service ...KMS Facilities Group Ltd
|