Thank you for all your trouble, as I appreciate that I had asked for something a little unusual. Thanks for chasing it up when it did not arrive, and am pleased to say it arrived on Momday as promised. Once again many thanks for your effort and service. Peter Radford. ...William Peter Radford
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no problems. goods delivered promptly. ...paul farrington
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Order came quickly, and the price was well below the manufacturers own website. Will use you again. ...Andrew Phillips
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Superb as always ...Matt Fishenden - Albany Reactive Services ltd
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ...James Randell
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough. ...Jane Franks
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given. ...Anthony Kendrick
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