Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day. ...Leopold Hugo
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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hi
i ve used your service to obtain Radiant boiler part. im basically happy to get the proper part. I will probably use your service again because i cant really find any other suplier. you ruin your service by sending a tiny sensor by fedex instead of sending it by post in a padded envelope. i ended up paying nearly double amount for delivery than for the price of the item.13-item,22-delivery i dont even want to mention that the Fedex price for this delivery is 16 so probably your pacaging is 6. i recon that a padded envelope and postage wouldnt be much more than 6. also i hardly believe that your company doesnt use post at all. i wouldnt feel so bad if the delivery was fast for this money but it took a week.i know that im not an important customer i migyht by 1-2 small part a year so yo ...Ferenc Kuris
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again. ...Andrew OwenSmith
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Excellent value and great customer service. Thank you ...Keith Day
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Good price, good service - delivery on time and good communication. ...Pauleen Blampied
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