was a mix up in address but was sorted out realy fast was quite empressed with the service
...J G AIRD buildingrepairs
|
Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
|
the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
No problems. Quick and efficient service.
...Lesley Richards
|
Very good service
Easy to follow site, good communication re order status
...neil l stewart
|
Faulty item replaced within days. Much appreciated.
...Yvonne Nestor-Ryan
|
Excellent service. Online stock enquiry took about 10 minutes, very helpful customer services advised best method to get me the products quickly, and kept me informed until the products were in my hands. Always fast answers to online questions. Very happy!
...Paul Samuel
|
PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
|
User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you.
...Kevin Hooley - Unicorn metals ltd
|
Got the part ok. Staff were helpful.
Time you ditch TNT.
...Geoffrey Forrester
|
£
£537.81 
