Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again. ...Sonia Weston
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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Excellent Service
Steve was very helpful in assisting me source the correct part.
...Joe Gibbs - Catering Equipment & Refrigeration Servi
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Very impressed with delivery time updates via email.packaging excellent.fantastic service.will order again. ...p richardson
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks. ...susan henshall
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Great service, Toilet seat arrived in good order. within a few days, many thanks ...David Hawkins
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Excellent service and communication regarding order.Prices better than any other quoted ...Steve Fallowfield
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Excellent service my goods arrived in quick time,friendly contacts i would recommend. ...michael bull
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