great service
...ksk plg
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery!
...Richard Draper
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center.
...Anthony Smith
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!!
...Richard Lewis
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified.
...Andrew Heyes
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Thank you received my order, item has been fitted, great service
...Michael Brennan
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Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !!
...ian parramore
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Bath was as expected, delivered on time and at great price. Would recommend to anyone.
...Michael Shaw
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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£
£521.68 
