When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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Happy with the service. Received the order today in first class condition.
...Martin Crockford
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Excellent service. Toilet was delivered next day, installed in under an hour.
...Duncan Luce
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* Very good advice regarding the product I wanted to purchase.
* Competitively priced.
* Reliable delivery service.
* Would not go anywhere else.
...Mr Bryan Chanel
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
...Carol Norton
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No problems with purchase would use again and would certainly recommend
...james mclean
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Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
...James Adams
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Excellent customer service
...samantha hastings
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White
...Anita White
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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£
£16.27 
