Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Excellent price and great service. Many thanks.
...Steve Trutch
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Great service
...border cookers
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Every think is ok thanks
...stewart norris
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The order was delivered in time and in good condition.
Thanks,
Miriam.
...Miriam Leonard
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Thank you - just the parts I needed and now fitted to the taps. Excellent service.
...Brian RidleyJones
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Thankls so much for all the excellent service
...CAROLE ALLCORN
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
...James Randell
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Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.
...John Armstrong - Mr
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£
£3.71 
