Great service. Arrived on time. No hussle. ...Basel Abbas
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part ...Philip Allen
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Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project. ...David Doyle
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Totally fantastic service and a true example for all the competition out there. My order was well received and within good time. Thank you for your impeccable service and extremely competitive prices!! ...Ammar Rana
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Excellent service. Prompt delivery. Good vlue. ...B J Swindells
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed ...David Hall
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Hello
Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged ...Chartwood Design Ltd
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Brilliant communication from my tub and product just the ticket! ...Leigh Murphy
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub ...David
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