very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Many thanks for a swift delivery. Excellent service. ...Jerry Dunlop
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down. ...Trevor Peach
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...RAE HALDENBY
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again. ...Damian Le Breuilly
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My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks. ...David Bell
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...Paul Russell
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for. ...Carol Searle
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Delivered on time well packaged, many thanks ...NNL
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly. ...James Hill
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