Delivered on confirmed date,every thing o.k. ...A.Flint
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Very, very impressive service for an on-line retailer !...the office kept me informed at all stages of my order and delivery both by e-mail and from the office even spoke to a "real" person who was very helpful !
Would definitely use this company again without any hesitation. ...Ian Lewis
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service. ...Gavin KingSmith
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Very efficent ...marti cannon
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...Karen Moizer
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Very good service ...Bowman
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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