Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service. ...Brenda Bradshaw
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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Great service and communication ...Charlie Youlten
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you. ...Total Hygiene Ltd
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From order to delivery and quality of goods, everything went as smooth as a babys bum. ...Allen Dodd
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Excellent service with very helpful staff ...Melvin Hubbard
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Received my order and I am highly satisfied with the service.
Many thanks ...Mrs Sandra Thomson
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