Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service for a part that couldnt be sourced anywhere else.
...Janet Davis
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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Good service.
Thank you.
Doug ...Doug Yelland
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Really good service - quick and good product. Will use mytub again. ...Mrs Rita Livermore
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An excellent , no nonsense service, I got exactlt what I wanted. Thank you
...Rose Gibson-Ford
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delivery exactly as predicted , well done ...n anderson
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Excellent service. Goods orders easily, delivered very quickly, and kept informed of delivery progress throughout. Would recommend and certainly use Mytub again ...Craig Turner
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Very good and efficient service. Notified in advance of delivery time and item was delivered to schedule.
I left details of a safe place for delivery but the driver was not informed of this but I was in so it was OK ...Michael Uttley
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Pretty slow delivery ...Peter Lythgoe
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