Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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Many thanks for a prompt delivery and responce to miss order
...Nottinghamshire Fire
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Item delivered as communicated, cheapest price i could find and good customer service.
...Hardeep Panesar
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Very fast delivery, good company to do business with, thank you
...Adams Joinery Ltd
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Swift delivery, good price. Painless transaction.
...Daniel Veall
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied.
...GENGENWIN
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Good communication and dispatched as advised
...David Roberts
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
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Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
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£
£18.00 
