Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
...Roy Kilborn
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Looks good, arrived when you said. Thanks
...Terry
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We were happy with the purchasing process, it was only the delay in receiving a delivery date that caused us a problem as we had a building project on and there was a chance that we needed to reschedule other tradesman. As it happened the goods arrived on the date that they were eventually promised for.
...Allen Matthews - Glenammer Eng Ltd
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Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.
...Ian Underwood
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100%
...Anne Langley - Langley
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Kept up to date with progress of sourcing unusual spares and arrived when stated. What more could one ask for.
...Colin Turnage
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Excellent personal service with regular communication.
Really impressed by the trouble the team went to for my small order.
...carol barbero
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!
...Richard Stevens
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£
£56.39 
