I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
...Elaine Roseveare
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Excellent service Thank you ...Paul Christer
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Was delivered at the time discussed. ...jamie macey
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
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Good customer support. Item delivered as per your instructions. Thank you. ...JENNIFER HARRIS
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Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends ...Eileen Roache
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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All delivered as promised. thank you ...DAVID TARBARD
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