Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices. ...FPM Services
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning. ...Michael Hall
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience. ...Alan Wilson
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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Good price & quality, but delivery quite slow. ...Timothy Salter
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Excellent service, arrived as advised.
...Andy Muckle
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You have a great service and offer very reasonable prices on hard-to-find items. ...Amadi Cisse
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Excellent service and communication regarding order.Prices better than any other quoted ...Steve Fallowfield
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