Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Great Thanks ...P A Hollings
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued. ...Roger Kenyon Barnes
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...STUART EWENS
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
...Lyn Fosbrook
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub. ...Barry Osborne
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...roger norman
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ...Daniel Bench
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