I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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The solar S1 arrived as advised thanks. ...P.R. Engineering
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you. ...Mr R Murdoch
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Thanks, Armando McCray for mytub.co.uk ...Armando McCray
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Excellent comms and generally a first class purchase. Thankyou ...Roger Auty
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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Very efficient service! ...AlixPartners Ltd
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Spot on sevice ...Paul Harewood
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Fantastic customer service, highly recommended ...Tim Loud
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Very good and prompt, using special delivery. ...Robert Millington
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