I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
|
Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
...Barry Perrott
|
Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service.
...Andrew Haigh
|
I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again
...Mrs Susan Smith - Luxtimeuk
|
Order came quickly, and the price was well below the manufacturers own website. Will use you again.
...Andrew Phillips
|
Service was good and I was kept informed of delivery updates.
...Mr. David Duke -
|
Great, good customer service... arrived on time after quick chase up. Super service... recommend to all.
...ISTL Engineering Limited
|
the two thermocouples arrived quickly and safely
...richard henderson
|
Very good service and speedy delivery and well price,good comunication all round, wil use again in near future
thanks to my tub.
...claude lehuede
|
thanks very much. As usual very helpful and excellent service
cheers
...jeremy
|
£
£537.81 
