I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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The only words I can say are that I got a perfect service, magnificent service and 6* yes, its six star support! Amazing service!
...Agricel Lda.
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
...Stephen Gomersall
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Thank You. An excellent Service, with constant updates keeping me informed. A speedy delivery. The free delivery over £25.00 is a sale clincher. Highly Recommended. Top of my links from now on.
...James Townsend
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After reading many of the reviews I decided to order a replacement toilet seat. Order arrived on time and I was very pleased with the item. Overall an excellent service and I would recommend.
...Hannah Evans
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Hi Lawrie
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again.
...Ron Hawkins
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged.
...Colin Haeusler
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.
...Paul Rainey
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.
...Beverly Horn
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£
£27.51 
