all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
|
The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time.
...Gary MODLEY
|
Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks.
...david neasham
|
Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
----------------------------------------
Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there
...Miranda Thomas
|
Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.
...James Brannigan - James Brannigan
|
First Class service and very helpful all delivered on time as promised
...EIC LTD
|
Great service-prompt delivery. Thank you
...mr r lawrence
|
Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!
...DAVID JACKSON
|
Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company
...Elizabeth rodgerson
|
Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you
...wayne botley
|
£
£27.51 
