Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
|
order recieved very pleased
...mr j a j mann
|
After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem.
...Michael John Lomas
|
A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation.
...Grahame Arnold
|
On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate.
...Ed Sirett - Make Do
|
Great item at a great price, Delivery time could be improved.
...Roger Bushnell
|
Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so...
...Ricardo Meakin
|
Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
|
Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
Dear Brian
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
Regards
MyTub
...Brian Lovett
|
Mixer delivered today ahead of schedule which is good. Very pleased will be ordering more from you shortly
...David Foster
|
£
£147.57 
