First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...Stuart Malone
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Delighted with the prompt and efficient service. First class!
...Gillian Cripps
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks
...Aled Jones
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!!
...Mike Aiken
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Absolutely fantastic service.
...Paul Wilson
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.
...Linda
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Order arrived in good order and E-Mail communications were good throughout. The courier was conscienscious and contected me before delivery. Only slight complaint would be that it took over a week from order to delivery.
...Peerless Engineering Limited
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks
...Anthony Hill
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch
...Mike Veitch
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.
...colin moore
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£
£27.51 
