Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly. ...Mrs E Andrews
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date. ...NRG Solutions
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan ...Alan Wing
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub ...Because I like It Ltd
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Great service & package arrived earlier than I thought. Only trouble is Dishwasher complettely broke down whilst waiting on the part, so had to buy another. Will you take the spray arm back into your stock as packet not even opened. Please let me know, as I will send it back if I can have a refund.
Thank you
Paul Shering ...PAUL SHERING
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Fast delivery thank you. ...Shirley stacey
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Thanks for great and timely service. In the words of the great Arnie "ILL BE BACK".
Francis A ...Franks Kitchens FK Design
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Very helpful and excellent service- many thanks
...Martin Downes
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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