We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks.
...Jennifer Morris
|
Products received on time as projected.
...DIESEL TECHNICAL CONSULTANC
|
Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends.
...Lee Alan Fordham
|
Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.
...Mr John Fullerton
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
|
Very helpful, would not hesitate to use this company again.
Thank you.
...Andrew Thorpe
|
Service was outstanding
...tony wilkin - ace plumbing
|
Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!
...Tracey Eve
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
|
£
£6725.62 
