Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey ...Michael Caffrey
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The product came in good time ...Stephen Carson
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Goods ordered in the evening, response the following morning with estimated delivery, goods arrived as specified, excellent price and delivery what more can a customer ask for. ...Carol Searle
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Than you no problems ...Dave BAMPTON
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done. ...Ian Blue
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Very pleased with the service, price and quick delivery. ...Jessica Cobban
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Good communication and delivery time Would definitely use again. ...james
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Excellent service with regular updates on delivery. Product was as advertised on website which was easy to navigate. ...Stephen Dines
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