Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
...David Beck
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.
...Charlie Morriss
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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Delevery took a very long time
...Barry CampbellTaylor
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very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
...Karen Alexander
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Next day delivery for a part for a forty year old gas fire. Very impressive.
...I SCED
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Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
------------- ------------------------- ------------------------- ----------------
Hello
If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
Regards
MyTub
...Bucks Gas Solutions
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
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Fantastic service, next day delivery, very satisfied.
...Marian House Nursing Home
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£
£521.68 
