Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!
...Charles H Mitchell
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Very good service, prompt delivery.
...Caverhill Cottages
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
...Adrian Cruceru
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob
...Robert Davis
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi
...Mustafa Alkindi
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you!
...Pamela Bullock
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Helpful website made it easy to locate correct replacement part. Picture of part made it even easier. Delivery of part was next day even though order was after 1.00pm. 10 out of 10 for accuracey and speed of service. Will definately use again.
...Scolton Country Cottages
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
...Damon Hunter
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£
£8.91 
