The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
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Arrived on the day as promised. Excellent communication, price and all round service. My Tub My No.1 choice. Thanks ...Andy Blachford
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Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
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Superb service. Everything exactly as quoted ...Peter Rooney
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Dear Sirs,
Our opinion regarding your products which we have recently received, is that they are in a high level of quality and very shiny, hope this impression will remain after a long time of use.
Best regards
George Pavlou ...Georgios Pavlou - JGP Hellas Ltd
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I am very happy with the prompt and efficient service. This is the second time I have used MyTub and I shall be coming back again in the future. ...Geoff Yeates
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The items arrived quickly and are all of excellent quality and the website is very easy to use. ...Susan Stevens
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Hi,
Good service and delivery: thank you. If I had known you were part of Wolseley I could have put this on my trade account.AF ...Alan Franklin - Banner Property Franklin Ltd
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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A timely and eficient srvice - thank you ...Hubert John Lynch
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