YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE. ...jacqueline yates
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation ...Brian Power
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks ...Wendy Smith
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Great item at a great price, Delivery time could be improved. ...Roger Bushnell
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve ...SILEX LTD
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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Supplied on time kept informed of orders progress delivered on day we were told good service ...jack ford plumber0
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
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Really awful delivery. Took well over a month for item to arrive! ...Watersplash Club LTD
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you. ...Andrew Seaton
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