While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly.
...A Lennon
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran
...Mrs Brenda Hurran
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very good service collected items next day from local plumbase cannot fault overall service
...andy stoner
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asking for the delivery date
...Kunlasatri Phannasut
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Good communication and great value. Many thanks
...Jeremy Sanders
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again
...colin gallagher
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Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find.
...Alpin MacGregor
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Good price and excellent service !!
...Design and Technology Services Ltd
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way
...Mark Fisher
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£
£193.06 
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