Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:) ...Mike Matty
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again. ...Matthew Coxall
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Thanks excellent service as always ...Tony Jones
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excellent service, all you want from an online service. thank you ...tim
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Bit of a delay - 1st because out of stock, then something went wrong with the delivery order. But they kept me advised and and,when it did arrive, all ok and at good price with free delivery on order over £25.
Would use again.
Nick Jenkins ...Nick Jenkins
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Easy ordering system and speedy delivery
Thank you ...Tracy Boulton
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