Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback ...ian goulding
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Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub ...Martin Cawley
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I have found the quality of customer service to be first class and would not hesitate to recommend My Tub to anyone I know.
Thanks for all your help
Ian McAlpine ...ian mcalpine
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose. ...Mr B Glassby
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Most prompt and friendly when I was negotiating a different delivery address ...SM Hedworth
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All worked well, will definately use again. Thank you ...ian greenwood
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Excellent service. Great price ...Mark Spence - Aztec Adventure
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse ...R B WHITEHOUSE
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service. ...Brian Farren
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