Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you. ...Emma Bowman
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All stuff ordered arrived as agreed. Successfully fitted. All working. My only constructive comment would be the time that it took to arrive. I am sure that there are good reasons for the elapsed time and I am happy to have waited because he price was good value. However, I did have to flush the toilet with a bucket while waiting. If I had realised what the wait time would be, I might have paid you or someone else more to get the item quicker. I dont remember the delivery time being made clear before paying. ...John Charles Levett
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long. ...scott windeatt
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it. ...James Orrey
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Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
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You provided a very quick and efficient service, thank you ...J.Horton
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
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Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks. ...Stephen Brunton
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Fantastic price great service and product great 1st class service all round will be using again ...Steven saxon
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