The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
...Roger Daley
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Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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GREAT SERVICE AND PROMPT DELIVERY.....
...IMRAN ALIBHAI
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I would have liked the part quicker but in all very good. Kept me informed all the way
...Martin Burke
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Great service, best price and all delivered really quickly. What more could you possibly ask for
...Michael Laird
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Received my order earlier than expected - brilliant. First time to have used this
website and if need be will look around again. Waiting for my son to fit the part
but looks the right thing. Thanks Christine!:
...Len Llewellyn
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excellent service
...John Lamb - Llewellyns
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All good, especially the comms - many thanks and much obliged. Steve
...Stephen L Wakefield
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Excellent trader. Good communications, fast delivery and great product quality. Would use again.
...G.West.G.Ltd
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£
£100.04 
