Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service. ...Miss Aigoro
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Prompt delivery ...Barbara Haydon
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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A great company to deal with. Very helpful indeed. Highly recomended. ...John Bradshaw
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All worked well, will definately use again. Thank you ...ian greenwood
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again. ...Jeffrey Robinson
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Excellent services ...Monwara Dewan
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Very happy with the service received, easy to order, excellent prices and quick delivery. Will definitely use again, thank you. ...Wendy Bowell
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place ...Andre Botherway
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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