I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.
...Pauline Bentley
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Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
Regards
MyTub
...Mr David John Fallon
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around.
...John Cahill
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Great Service from a Great Company. Communication, products and service are faultless. Highly recommend this Company.
Andy
Andy Yates Fitting Services
...Andy Yates - Andy Yates Ltd
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks
...Stephen gates
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fast delivery,basin arrived in good condition,so all pleased here thanks.
...BRIAN MILNE
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OK, item arrived according to expectaitons and plan.
...davorkavunic
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Excellent service received, prompt communication throughout order process, would recommend and use again.
...Mr K J Higgs
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very fast delivery and as described, would buy from then again
...Edwin Hopwood
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£
£40.21 
