Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
...L.Webster
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Happy with delivery of new Toilet Seat, provided with regular update on delivery which arrived on date as advised. Felt that delivery could have been a little swifter however as had paid for item in good time but took a while for delivery, regular updates however were reassuring. Will use again. ...Richard Bannister
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Very pleased ...Mark Young
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Great service, after wrong part sent it was replaced within 24hrs.
Thank you ...Nick Mooney
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Items took a bit long to arrive and one arrived damaged BUT the service from the laides in customer service is second to none. Friendly, helpful, so easy to deal with, always happy to help, would def recommend and will def buy from here again. ...Westco Partnership Ltd
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Hi - confirmation that our order arrived safely. Thanks ...Steven Blower
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ...RUFINO B. TIANGCO
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