Kept me very well informed on the progress of my order.
Original order was not delivered as MyTub advised me the item they were going to supply was in a damaged condition.
They handled everything in a very professional manner.
Would not hesitate in recommending MYTub to friends, family etc.
...John Tutte
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy ...MRS V A PARDY
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Replacement gas fire coals arrived well packaged, exactly as described and a day earlier than the three day delivery forecast time. Will definitely visit MyTub again for other products when required. Rating excellent ...Kelvin Watson
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service was excellent. The girls on the phone were helpful and kept us informed by email when there was a delay. Goods arrived on the given date. will use you again. many thanks ...Hollycroft Heating
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG ...Graham Griffiths
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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Good speedy service with no hitches. I just worked. ...John lawson
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We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support! ...Marie Knapp - 17 Machinery LLC
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Excellent service. The product arrived on the date promised and was exactly as described. Thank you. Will definitely use again. ...Mark Robinson
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